To place an order:

1. Browse and select your desired products and sizes.
2. Click ‘Add To Cart’.
3. Click the cart icon and choose ‘Checkout’.
4. Login or create a new Byok account.
5. Confirm your shipping address and select a payment method.
6. Click ‘Place Order’.

There are absolutely NO hidden charges for any of our products- what you see is what you pay.

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent to you with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top left corner and then clicking on ‘Track Order’ for the respective Order ID.

• If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number or drop an email mentioned in 'contact us' section and we will see if we can work it out for you.
• COD Orders that have not been shipped can be cancelled by contacting our customer care.
• For prepaid orders cancellation is not available.

Yes, we absolutely do. You can email us with your order and design details at os.byok@gmail.com. We’ll also try and work out a discount for you, depending on the quantity of your order.